Question 1

How can I confirm my excursion reservation?

Accepted Answer

To secure your excursion, a $30 deposit is required and can be paid securely through PayPal or our online payment link using a credit or debit card.The remaining balance is due upon arrival on the day of your excursion.Your reservation will be confirmed once your deposit has been received.

Question 2

How can I book a tour and when do I need to pay?

Accepted Answer

You can easily book through our website by using the “Book Now” button.
We also offer a “Book Now & Pay Later” option, which allows you to secure your spot without making an immediate payment.

Question 3

What types of tours do you offer and what are the prices?

Accepted Answer

At Roatan Family Tours, we offer a wide variety of experiences, including encounters with monkeys and sloths, reef snorkeling, beach days, mangrove boat tours, ATV rides, horseback riding, and special excursions to iconic destinations such as Cayos Cochinos.
 Prices vary depending on the activity and duration of the tour. Each tour page provides clear information about costs for adults, children, and available options.

Question 4

Are the tours safe?

Accepted Answer

Yes. Your safety is our top priority.
 We work with experienced, professional, and local guides who know the island very well.
 We are committed to providing reliable, responsible tours designed to ensure a safe and enjoyable experience.

Question 5

Can I customize a tour based on what I want to do?

Accepted Answer

Absolutely! We offer a “Customize Your Tour” option so you can tailor your experience to your interests—whether you’re traveling solo, as a couple, with family, or in a group.
 You can combine activities such as snorkeling, beach time, adventure, nature, and more.

Question 6

What is included in a typical tour?

Accepted Answer

Each tour may include services such as transportation, a bilingual guide, access to attractions, snorkeling equipment, and other amenities depending on the experience selected.
During the booking process, you will see a detailed list of everything included so you know exactly what to expect.

Question 7

How will I find your representative once I reach Roatán?

Accepted Answer

Meeting Point – Port of Roatan (Coxen Hole):
Disembark, walk through the terminal (past 
various retail shops and vendor kiosks), and follow signs to “Downtown Exit” or “Gate #1.” Exit through Security Gate #1, where our Roatan Family Tours representative will greet you with a sign.

We ask all guests to meet us 1hr after the ship is docked.

Meeting Point (Mahogany Bay - Carnival Cruise Port): 
After disembarking, walk through the shopping center and exit the covered gangway where you'll find the Carnival taxis and buses. Turn left onto the road and walk uphill to the security gate.  We will meet you just beyond the gate, at the bottom of the small hill, holding a Roatan Family Tours sign."

EXPLORE A PARADISE ISLAND

Why Book with Roatan Family Tour?

TOP RATED FAMILY TOURS

SERVICES - BOOK YOUR TOUR ONLINE

OUR GALLERY

FREQUENTLY ASKED QUESTIONS

How can I confirm my excursion reservation?

How can I book a tour and when do I need to pay?

What types of tours do you offer and what are the prices?

Are the tours safe?

Can I customize a tour based on what I want to do?

What is included in a typical tour?

How will I find your representative once I reach Roatán?

EXPLORE A PARADISE ISLAND

Why Book with Roatan Family Tour?

TOP RATED FAMILY TOURS

SERVICES - BOOK YOUR TOUR ONLINE

OUR GALLERY

​FREQUENTLY ASKED QUESTIONS

How can I confirm my excursion reservation?

How can I book a tour and when do I need to pay?

What types of tours do you offer and what are the prices?

Are the tours safe?

Can I customize a tour based on what I want to do?

What is included in a typical tour?

How will I find your representative once I reach Roatán?

FREQUENTLY ASKED QUESTIONS